Location: Tempe, AZ, 85281, US
Job Summary:
Job Duties:
- Manage deployment of Zoom Audio Conference releases.
- Design and implement zero-downtime Audio Conference service.
- Automate CI/CD processes and collaborate with developers.
- Monitor metrics, identify, and troubleshoot service issues.
- Resolve technical support escalation tickets.
Required Skills:
- Proficient in Ansible for automation.
- Scripting languages (Python, Shell) for monitoring metrics.
- CI/CD experience with Jenkins.
- In-depth knowledge of Linux, SIP, and RTP.
- VoIP network routing and firewall policy management.
Required Experiences:
- Experience with SBC dial plans and PSTN services.
- Familiarity with WebSocket and SSL API integration.
- Previous role in a DevOps or similar position.
- Mandarin language skills are a plus.
Job URLs: