Location: Atlanta, GA, US
Job Summary:
Job Duties
- Design, develop, test, and deploy a self-service IT chatbot.
- Integrate chatbot with IT Service Management tools (e.g., ServiceNow).
- Test and fine-tune AI prompts for optimal performance.
- Support responsible AI practices and establish operational guardrails.
- Collaborate with cross-functional teams for project requirements and updates.
Required Skills (Keywords)
- Generative AI, LLM development
- AWS Bedrock, LangChain
- Cloud infrastructure (AWS, Azure)
- IT Service Management (ServiceNow)
- Communication, problem-solving
- Prompt engineering, debugging
- CI/CD pipelines
Required Experiences (Topics)
- Bachelor’s in computer science or engineering
- Programming (Java, C/C++, Python)
- IT support chatbot development
- Cloud-native application development
- Understanding of SDLC principles
Job URLs: