Location: San Mateo, CA, 94409, United States
Job Summary:
Job Duties:
- Manage day-to-day operations of the support team.
- Collaborate with partner teams to achieve shared objectives.
- Track operational metrics and identify process improvements.
- Oversee project planning and execution, ensuring quality assurance.
- Provide coaching to team members to enhance skill sets.
Required Skills:
- Experience in workforce planning, estimation, and budgeting.
- Proficiency in administering cloud applications (e.g., Gsuite, Okta).
- Strong knowledge of networking protocols and digital security best practices.
- Excellent communication skills for collaboration.
Required Experience:
- 2+ years of team mentoring experience.
- 2+ years of technical experience in end-user support.
- Proven experience in procurement and asset management.
Job URLs: