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Salesforce Business Analyst at 360 IT Professionals

Location: Albany, NY, US

Job Summary:

Job Duties:
- Develop and transform business requirements into Salesforce design.
- Research and document needs behind Salesforce Cases.
- Collect, document, map, and analyze business processes.
- Communicate status and collaborate with stakeholders.
- Identify and manage risks.
- Liaise between business units and technology teams.
- Assist in quality assurance and testing strategies.
- Recommend AppExchange solutions.

Required Skills (Keywords):
- Business Analysis
- Documentation
- Project Management
- Salesforce Configuration
- VisualForce Understanding
- Communication Skills
- Customer Orientation
- Active Listening

Required Experiences (Topics):
- 3 years in Business Analysis
- Salesforce Business Analysis
- Familiarity with project management processes

Job URLs: