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Tier 3 Support Engineer at Landa

Location: New York, NY, 10109, US

Job Summary:

Job Duties and Scopes:
- Conduct QA audits for new product releases.
- Analyze and improve LandaGPT integration (AI bot).
- Troubleshoot user issues and communicate with engineering teams.
- Create automations and optimize user documentation.
- Enhance onboarding tools primarily using Python and Bash.

Required Skills:
- Proficiency in Python (minimum 1 year).
- SQL experience and technical problem-solving abilities.
- Strong troubleshooting and debugging skills.
- Tech-savvy with ability to navigate complex systems.

Required Experiences:
- Minimum 1 year of coding experience in Python.
- Experience with project management tools like Jira, and familiarity with various tech stacks.
- Experience in investing or managing an investment portfolio is a plus.

Job URLs: