Location: Sammamish, WA
Job Summary:
Job Duties
- Support efforts to enhance Franchise/customer experience
- Elicit and develop technical specifications
- Evaluate and reconcile information from multiple sources
- Proactively communicate with stakeholders and technical teams
- Serve as liaison between customers and software development
- Collaborate with developers on technical vision and tradeoffs
- Assist in system deployment and training
- Monitor open support tickets
- Conduct user acceptance testing
- Gather post-implementation feedback
Required Skills (Keywords)
- Communication
- Analytical
- Microsoft Office Suite
- Agile (Scrum)
- Waterfall
- Problem-solving
- Time management
Required Experiences (Topics)
- 2+ years in business or technology
- Experience in web-based system development
- Familiarity with Jira
- Background in data analysis and interpretation
Job URLs: