Location: Atlanta, Georgia, 30328, United States
Job Summary:
Job Duties
- Oversee dashboard development and problem detection.
- Manage Cloud Operations and system health.
- Build software/system for platform management.
- Improve software reliability and reduce time-to-market.
- Gather metrics for performance tuning.
- Oversee cloud service operations.
- Research and select software/process partners.
- Ensure service level compliance.
- Lead operational incident management.
- Document and resolve service requests/incidents.
- Analyze performance metrics and trends.
- Develop governance models for technology integration.
- Coordinate with managers for operational support plans.
Required Skills (Keywords)
- Cloud platforms expertise
- Operational technology needs
- Identity management
- Microsoft Azure
- AWS
- Cloud security compliance
- Cloud native architecture
- Database technologies
- Enterprise applications
- Production support
- Monitoring tools
- Automation tools
- ITIL concepts
- Analytical skills
- Communication skills
Required Experiences (Topics)
- Personnel management (8-12 years)
- Technical management (10+ years)
- Cloud platforms implementation/administration
- Strategic planning and resource management
- Experience with monitoring/log aggregation tools
- Database management
- Enterprise architecture
- Cross-functional team collaboration
- Incident management and analysis
- Familiarity with Microsoft O365 and Active Directory
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