Location: Boston, Massachusetts, United States
Job Summary:
Job Duties
- Serve as a subject matter expert in enterprise client computing technologies.
- Provide advanced investigative support for applications and endpoints.
- Assist in delivering new technologies for workforce enhancement.
- Resolve complex client-related incidents, including performance optimization.
- Establish standards and best practices.
Required Skills (Keywords)
- Performance engineering
- Analytical thinking
- Problem solving
- Technical communication
- Stakeholder management
- Lateral thinking
Required Experience (Topics)
- Microsoft management solutions (Intune, Azure)
- Windows operating systems internals
- Low-level analytics tools
- Cross-functional teamwork
- Scripting and automation
- Mentorship and leadership
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