Location: Tempe, AZ, USA
Job Summary:
Job Duties:
- Lead initiatives to improve fulfillment and delivery performance.
- Collaborate with data teams to analyze metrics and implement quality enhancements.
- Optimize workflows using process improvement methodologies.
- Manage cross-functional projects with various stakeholders.
- Communicate project updates and resolve blockers.
- Proactively manage risks associated with project scope and resources.
- Focus on customer satisfaction and mitigate experience issues.
Required Skills:
- Data analysis and performance metrics evaluation.
- Process improvement methodologies (Lean, Agile, Six Sigma).
- Effective communication and project management.
Required Experience:
- Proven experience in program management, preferably in logistics or delivery.
- Experience with cross-functional teamwork and managing large-scale projects.
Job URLs: