Location: Sterling, Virginia, 20166-6924, United States of America
Job Summary:
Job Duties:
- Lead SPM/ITBM efforts and workshops.
- Collaborate with customers to enhance SPM/ITBM processes using ServiceNow.
- Manage and communicate business requirements to the delivery team.
- Guide customers in defining business requirements and supporting user story development.
- Contribute to continuous improvement of SPM/ITBM best practices.
Required Skills (Keywords):
- US Citizenship
- DHS Suitability
- TS/SCI clearance
- ServiceNow
- SPM/ITBM
- ITIL/ITSM
- Communication
- Problem-solving
Required Experiences (Topics):
- 10+ years of relevant experience
- 5+ years in ServiceNow SPM/ITBM
- Consulting in global organizations
- Future-state SPM/ITBM process definition and deployment
Job URLs: