Location: Houston, TX, US
Job Summary:
Job Duties and Scopes
- Serve as the principal technical advisor to AWS customers, including small- to enterprise-level accounts.
- Collaborate with engineers and service teams to resolve customer issues and implement strategies for AWS service adoption.
- Provide strategic technical guidance and ensure customers' AWS environments remain operationally healthy.
Required Skills
- Strong technical acumen in cloud technologies (e.g., EC2, S3, DynamoDB, Lambda, etc.).
- Excellent customer-facing skills for engaging senior leadership and driving discussions.
- Ability to advocate for customers and understand their technical challenges.
Required Experiences
- Experience in a technical advisory or support role within cloud computing.
- Proven track record of relationship-building with diverse stakeholders.
- Willingness to travel 10% or more as needed.
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