Location: Austin, TX, 78745, US
Job Summary:
Job Duties and Scopes:
- Oversee Advanced Operations (AO) and Point Operations (PO) for multiple services and technology areas.
- Design and deliver strategies focusing on security, resiliency, scale, and performance.
- Partner with development teams and senior leadership to define service architecture improvements.
- Address complex issues not documented in Standard Operating Procedures (SOPs).
Required Skills:
- U.S. Citizenship and a Bachelor’s Degree in Computer Science or related STEM field.
- Experience with Linux/UNIX system administration, networking, storage, and virtualization.
- Strong understanding of cloud concepts, distributed systems, and cybersecurity.
- Ability to lead incident management and train others.
Required Experiences:
- Demonstrated career growth with relevant experience in cloud technical support or operations.
- Professional experience in system administration and incident management.
- Familiarity with automation and orchestration principles is preferred.
Job URLs: