Location: New York, NY, US
Job Summary:
Job Duties and Scopes:
- Collaborate with teams to identify customer and business needs.
- Advocate for users through human-centered design methodologies.
- Conduct discovery sessions and support product definition.
- Create design assets and facilitate design-led workshops.
- Improve cross-channel experiences and digital solutions.
Required Skills:
- Expertise in service design and human-centered design methods.
- Proficient with design tools like Figma and Adobe Creative Suite.
- Analytical skills for data-backed decision-making.
Required Experiences:
- At least 5 years in service design or design strategy.
- Experience with complex enterprise systems and data-heavy experiences.
- Familiarity with technology trends and AI.
Job URLs: