Location: Boston, Massachusetts, United States
Job Summary:
Job Duties:
- Serve as a subject matter expert in enterprise client computing technologies.
- Provide advanced investigative support for applications and endpoints.
- Assist in delivering new technologies for workforce support.
- Resolve complex client incidents, including blue screens and performance issues.
- Create standards and best practices.
Required Skills (Keywords):
- Performance engineering
- Analytical thinking
- Problem-solving
- Technical communication
- Stakeholder management
- Scripting and automation
Required Experiences (Topics):
- Expertise with Microsoft management solutions
- Proficiency in Windows OS internals
- Experience with analytics tools
- Cross-functional collaboration
- Mentoring junior team members
Job URLs: