Location: Redmond, WA
Job Summary:
Job Duties:
- Collaborate with business partners in Product, Finance, Marketing, and GTM.
- Define problem statements and analyze customer value from Zendesk products.
- Build insights, reports, and dashboards for better business decisions.
- Partner with analytics teams for consistent product insights reporting.
- Create data visualizations to communicate insights.
- Act as a domain data expert in cross-functional teams.
- Mentor team members and data users.
Required Skills (Keywords):
- Analytical mindset
- SQL
- Data visualization tools (Tableau, Looker)
- Problem-solving
- Data anomaly investigation
- Communication skills
Required Experiences (Topics):
- 6+ years in SQL or querying languages.
- Experience with analytics and visualization tools.
- Autonomy in work with domain expertise.
- Framing ambiguous problems and applying analytical rigor.
Job URLs: