Location: Boston, Massachusetts, United States
Job Summary:
Job Duties:
- Serve as a subject matter expert in enterprise client computing technologies.
- Provide advanced investigative support for applications and endpoints.
- Assist in delivering new technologies to enhance workforce efficiency.
- Resolve complex client-related incidents, including blue screens and application crashes.
- Create standards and best practices.
Required Skills (Keywords):
- Performance engineering
- Analytical thinking
- Problem solving
- Root cause analysis
- Technical communication
- Lateral thinking
- Stakeholder management
Required Experiences (Topics):
- Expertise in Microsoft management solutions (e.g., Intune, Azure).
- Proficiency in Windows OS internals.
- Experience with analytics tools (e.g., Windows Performance Toolkit).
- Background in cross-functional team collaboration.
- Skills in scripting/automation (PowerShell, Python).
- Track record in diagnosing performance issues.
- Senior role experience with mentorship abilities.
Job URLs: