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Social Media Content Moderator - Onsite -Bilingual Korean/English at Teleperformance USA

Location: N/A

Job Summary:

Job Duties and Scopes:
- Moderate user-generated content on clients' platforms.
- Ensure content meets community guidelines.
- Review, classify, and eliminate sensitive content.
- Investigate and resolve content-related issues.
- Provide trends and insights for process improvements.

Required Skills:
- Bilingual Korean/English (written and spoken).
- Strong emotional intelligence and resilience.
- Attention to detail and logical problem-solving skills.
- Proficient in Windows operating systems and multitasking.
- Ability to type at least 25 wpm.

Required Experiences:
- 6 months of customer service experience preferred.
- Experience navigating social media and websites.
- High school graduate or GED or higher (proof required).
- Resume and work history submission required.

Job URLs: