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QAs - Salesforce Commerce Cloud/OMS QA - Hybrid work - Redmond WA at Cogent IBS, Inc

Location: Redmond, WA

Job Summary:

Job Duties:
- Drive customer engagement through omni-channel platforms
- Assist in the digital transformation of services
- Maintain high standards of customer service
- Collaborate with cross-functional teams on initiatives
- Analyze customer data to enhance user experience

Required Skills (Keywords):
- Customer engagement
- Omni-channel retailing
- Digital transformation
- Data analysis
- Team collaboration

Required Experiences (Topics):
- Background in retail or sales
- Experience in customer service roles
- Familiarity with digital platforms
- Knowledge of data analytics
- Previous exposure to cross-functional teamwork

Job URLs: