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Program Manager - Salesforce & Professional Service Automation at Gartner

Location: Stamford, Connecticut, 06902, United States

Job Summary:

Job Duties and Scopes
- Lead and manage development and migration projects for PSA and CRM software.
- Drive program success with strong business acumen.
- Create and maintain comprehensive project documentation.
- Collaborate with cross-functional teams and deliver project status communications.
- Implement Agile/Scrum processes and improve team productivity.

Required Skills
- Strong interpersonal and collaboration skills.
- Proficiency in Jira for project tracking and reporting.
- Familiarity with Kantata PSA and Salesforce sales cloud.
- Exceptional communication and presentation abilities.
- Strong organizational skills and attention to detail.

Required Experiences
- 12+ years of experience in people and program management.
- Demonstrated experience in managing Salesforce and PSA projects in the Consulting domain.
- Experience collaborating with distributed teams across various geographical locations.

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