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Senior Data Analyst - IT at United Airlines

Location: Chicago, Illinois, United States

Job Summary:

1. Job Duties and Scopes:
- Analyze digital performance of applications/systems.
- Develop and maintain data analytics work streams for process improvement.
- Create dashboards and reporting products for leadership decisions.
- Collaborate on operational metrics and updates within the Digital Operations Center.
- Communicate findings and updates through presentations.

2. Required Skills:
- Advanced SQL and Excel proficiency.
- Expertise in BI dashboarding (e.g., PowerBI).
- Strong analytical and problem-solving abilities.
- Outstanding communication and presentation skills.
- Ability to influence change based on data interpretation.

3. Required Experiences:
- Bachelor’s degree in a quantitative field; Master’s preferred.
- 5+ years in data analysis, with 3+ years in a Fortune 500 company.
- 3+ years of experience in ecommerce platform improvement.
- Experience with data visualization tools, large data sets, and relational databases.

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