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QAs - Salesforce Commerce Cloud/OMS QA - Hybrid work - Redmond WA at Cogent IBS, Inc

Location: Redmond, WA

Job Summary:

Job Duties:
- Engage with customers to understand their car buying needs.
- Coordinate with team members to enhance the customer experience.
- Assist in the omni-channel retail transformation.
- Maintain knowledge of CarMax policies and procedures.

Required Skills (Keywords):
- Customer service
- Team collaboration
- Communication
- Problem-solving
- Adaptability

Required Experiences (Topics):
- Retail experience
- Sales experience
- Familiarity with auto industry dynamics
- Experience in a customer-focused environment

Job URLs: