Home

Product Manager Leader-Customer Service Platform-International E-commerce at ByteDance

Location: N/A

Job Summary:

Job Duties:
- Conduct user research and usability testing.
- Responsible for function iteration and product solutions.
- Formulate product planning and decision-making.
- Participate in platform product construction.
- Respond to on-call issues and track user pain points.
- Establish communication between business and product teams.

Required Skills:
- E-Commerce knowledge
- Empathy and user insight
- Product design and logical thinking
- Problem-solving and prioritization
- Cross-functional communication
- Strong English communication skills

Required Experience:
- Bachelor's degree, 4+ years as a product manager
- Experience in customer service
- Experience in complex organizations and cross-functional environments
- E-Commerce experience (plus)

Job URLs: