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Capacity Planning Senior Manager, Provider Solutions & Operations - Evernorth - Hybrid at The Cigna Group

Location: Scottsdale, AZ

Job Summary:

Job Duties
- Serve as an internal consultant on workforce data and analytics.
- Lead model development for labor demand and productivity.
- Collaborate with stakeholders for resource capacity forecasts.
- Develop and deliver presentations to senior executives.
- Manage and mentor a team of forecasters and planners.

Required Skills (Keywords)
- Workforce analytics
- Capacity planning
- Data management
- MS Excel, MS Access/SQL
- Communication
- Problem-solving
- Presentation skills
- Relationship building

Required Experiences (Topics)
- 8+ years in operational capacity modeling
- 5 years in leadership/supervising roles
- Experience in enterprise business operations
- Healthcare industry experience
- Multi-functional project management

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