Location: Norfolk, Virginia, US
Job Summary:
Job Duties:
- Manage multiple projects involving business and technical aspects.
- Coach and mentor project team members.
- Determine project scope and develop management plans for resources, risks, quality, and costs.
- Create training plans, requirements documents, and project approval matrices.
- Manage vendor agreements, implementations, and service-level agreements.
Required Skills:
- Strong project management skills.
- Ability to coach and mentor.
- Proficiency in developing management plans.
- Knowledge of technology implementation in contact center projects.
Required Experiences:
- BA/BS in a related field.
- Minimum 5 years of project management experience, including 3 years leading projects.
- Preferred: PMP certification and experience with high-value technology projects.
Job URLs: