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Solutions Architect, Customer Acceleration Team at Amazon

Location: Austin, TX, US

Job Summary:

Job Duties:
- Help customers implement cloud contact center solutions.
- Deliver proof-of-concept projects and reference architectures.
- Provide technical design and thought leadership.
- Coach customers and partner teams.
- Set up and configure AWS services.

Required Skills (Keywords):
- Cloud computing
- Technical presentation
- Collaboration
- AWS services
- Security best practices
- Consulting engagements
- Contact center technologies

Required Experiences (Topics):
- Design, implementation, or consulting in applications and infrastructures (2+ years).
- Technology domain experience (4+ years).
- IT development or consulting experience (10+ years).
- Understanding of contact center operations.

Job URLs: