Location: McLean, VA
Job Summary:
Job Duties and Scopes
- Drive the bank’s omni-channel servicing portfolio and deliver customer experience frameworks.
- Collaborate with cross-functional teams to create innovative financial solutions.
- Analyze and connect with customers to improve banking interactions.
- Promote a self-supporting community through integration of tools and resources.
- Tackle strategic problems while focusing on impactful outcomes.
Required Skills
- Strong problem-solving and communication skills.
- Ability to collaborate with diverse teams.
- Quick learner and proactive in taking action.
- Passionate about user experience and product development.
- Creator of engaging narratives around product and problem-solving.
Required Experiences
- At least 2 years of experience with cross-functional teams and core product platforms.
- 2 years of experience in the digital industry serving consumers.
- Preferred: 3 years with web/client-side mobile platforms, 2 years as a Product Owner in Agile, MBA preferred.
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