Location: seattle, wa, 98113, USA
Job Summary:
Job Duties:
- Conduct user research and usability testing in E-Commerce customer service
- Collaborate on function iterations and product solutions
- Formulate product planning and support decision-making
- Participate in platform product construction
- Address and follow-up on customer service issues
- Establish communication between business and customer service teams
Required Skills (Keywords):
- User research
- Usability testing
- Product planning
- Data privacy
- Problem-solving
- Communication
Required Experiences (Topics):
- E-Commerce customer service understanding
- Project collaboration
- Product management
- User experience sensitivity
Job URLs: