Location: Urbandale, IA, 50322, US
Job Summary:
1. Job Duties and Scope:
- Productization, project management, and rollout of new services.
- Updates and maintenance of services, including documentation.
- Collaborate with various departments and external vendors.
- Develop processes for onboarding and support of services.
- Conduct meetings related to productization and maintenance.
- Assist in creating pricing models for services.
2. Required Skills:
- Medium-level technical experience and understanding of services.
- Excellent technical writing and grammar skills.
- Strong organizational and multitasking abilities.
- Good communication and interpersonal skills.
- Proficient in Microsoft Excel.
3. Required Experiences:
- 2+ years of experience at an MSP or as a technical product manager.
- Hands-on technical experience with IT services.
- Understanding of gross-profit, markup, and cost modeling.
Job URLs: