Location: Alexandria, VA, US
Job Summary:
Job Duties:
- Lead and manage IT support programs for USPTO.
- Coordinate project planning, deadlines, and resource allocation.
- Ensure compliance with quality policies and procedures.
- Conduct technical writing and documentation development.
- Provide oversight for various IT support areas.
Required Skills (Keywords):
- Excellent verbal and written communication
- Project management
- Microsoft Project Professional
- Microsoft SharePoint
- Customer service skills
- Leadership and team management
Required Experiences (Topics):
- 8+ years in program or project management
- Experience managing service level agreements (SLA)
- Bachelor's degree in a related field
Job URLs: