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Incident manager at PagerDuty

Location: Little Ferry, New Jersey, us

Job Summary:

Job Duties
- Craft 2-3 year vision and roadmap for Incident Analysis
- Present vision at conferences and to Enterprise customers
- Work cross-functionally with product peers
- Partner with design and engineering for product briefs
- On-board colleagues to product usage
- Collaborate with go-to-market teams
- Conduct data analysis and produce SQL queries as needed

Required Skills (Keywords)
- Product management
- Technical leadership
- SQL proficiency
- Business and technical writing
- Agile methodology
- Communication skills
- Customer empathy

Required Experiences (Topics)
- 5-7+ years in product management or engineering
- Familiarity with enterprise incident processes
- Experience with SaaS/B2B applications
- Proven track record of successful product launches

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