Location: Tempe, AZ, 85281, US
Job Summary:
1. Job Duties and Scopes:
- Manage deployment of Zoom Audio Conference releases.
- Design and implement zero-downtime Audio Conference service (99.99% uptime).
- Automate CI/CD processes and collaborate with developers.
- Extract monitoring metrics and troubleshoot service issues.
- Resolve technical support escalation tickets.
2. Required Skills:
- Proficient in developing Ansible playbooks.
- Scripting skills in Python and Shell for monitoring metrics.
- Knowledge of Linux commands and configurations.
- Understanding of SIP and RTP traces.
- Experience with Git, Jenkins, and NetOps strategies.
3. Required Experiences:
- Experience managing SBC dial plans and VoIP routing.
- Familiarity with global Toll and ITFS number management.
- Knowledge of containerization (Docker, Kubernetes) is a plus.
- Experience with monitoring tools like Zabbix and Grafana is beneficial.
Job URLs: