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Director of Product Management, Sales & CRM Experience at Empower Retirement

Location: Greenwood Village, CO

Job Summary:

1. Job Duties and Scope:
- Define product vision and strategy for advisor customer experience.
- Own product roadmap and align with organizational goals.
- Collaborate with design, engineering, sales teams, and cross-functional teams.
- Analyze and track key performance metrics; drive decisions through insights.
- Focus on customer outcomes and streamline processes.

2. Required Skills:
- Strong product management and collaboration abilities.
- Exceptional prioritization, stakeholder management, and communication skills.
- Detail-oriented with strong analytical thinking.
- Passion for solving complex customer and business problems.

3. Required Experiences:
- 10+ years in leading digital consumer products.
- Experience in wealth management industry preferred.
- Background in navigating the full product life cycle.
- Proven record of integrating customer feedback and driving prioritization.

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