Location: East Palo Alto, CA
Job Summary:
Job Duties:
- Leverage conversational AI and machine learning technologies
- Predict and resolve customer service issues
- Enhance customer engagement and satisfaction
- Collaborate with cross-functional teams to optimize solutions
Required Skills:
- Conversational AI
- Machine learning
- Problem-solving
- Customer engagement
- Innovation mindset
Required Experiences:
- Experience in customer service roles
- Background in AI or machine learning technologies
- Familiarity with customer engagement platforms
- Proven track record in improving customer experiences
Job URLs: