Location: United States
Job Summary:
Job Duties:
- Provide technical support for wireless medical products.
- Troubleshoot and resolve technical issues.
- Collaborate with cross-functional teams.
- Conduct testing and analysis for compliance.
- Maintain technical documentation.
- Train customers on product use and maintenance.
- Liaise between customers and internal teams.
- Participate in product development and testing.
- Identify product enhancement opportunities.
- Manage multiple technical support cases.
- Ensure adherence to quality standards.
Required Skills:
- Technical expertise
- Problem-solving
- Customer service
- Communication
- Documentation
- Troubleshooting
- Collaboration
Required Experiences:
- Background in medical technology
- Experience with wireless devices
- Knowledge of industry standards and regulations
Job URLs: