Location: Alameda, California, United States
Job Summary:
1. Job Duties and Scopes:
- Drive complex projects to enhance the FreeStyle Libre customer experience.
- Oversee project scopes, plans, and budgets in collaboration with functional managers.
- Lead project planning, execution, and reporting to ensure successful outcomes.
- Foster cross-functional teamwork to solve problems and implement process improvements.
- Conduct program review meetings and monitor KPIs for performance assessment.
2. Required Skills:
- Expertise in project management tools and processes.
- Strong technical and management judgment.
- Proficient in data analysis and customer experience technologies.
- Excellent interpersonal and negotiation skills.
- Ability to synthesize information and resolve conflicts.
3. Required Experiences:
- Bachelor’s Degree or equivalent work experience.
- Minimum of 10 years of project management experience with high complexity.
- Proven success in leading complex projects from inception to completion.
- Familiarity with medical device regulations and standards is preferred.
- Experience with software development and digital tool implementation in customer experience.
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