Location: New York, NY
Job Summary:
Job Duties and Scopes
- Lead the Customer Optimization & Acceleration (CO&A) team.
- Simplify the customer experience by resolving complex operational issues.
- Enhance customer engagement with AWS cloud technologies.
Required Skills
- Strong leadership and team management skills.
- Excellent problem-solving and analytical abilities.
- Proficiency in customer experience strategies and cloud technologies.
Required Experiences
- Proven experience in customer service or operational roles.
- Significant experience in team leadership (specific years not mentioned).
- Background in cloud technology adoption and implementation.
Job URLs: