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Business Process Analyst 1 at State of Ohio Jobs

Location: Cleveland, OH, US

Job Summary:

Job Duties:
- Collaborate with team to achieve departmental goals.
- Act as a liaison for specification gathering and application development.
- Review and test customer-facing applications prior to implementation.
- Gather and review system requirements documentation.
- Create IT process flows and project documentation.
- Troubleshoot customer and internal system issues.
- Provide training and support for internal staff.
- Document processes and changes related to issues.

Required Skills:
- Information Technology
- Technical Documentation
- Systems Analysis
- Testing Procedures
- Analytical Skills
- Customer Focus
- Problem Solving
- Teamwork

Required Experiences:
- Work experience in technical/business requirements coordination.
- Experience with system development and implementation.
- Relevant educational qualifications in computer science or related fields.

Job URLs: