Location: Berwick, PA, US
Job Summary:
Job Duties and Scopes
- Perform server rack installations and hardware repairs.
- Troubleshoot network issues and respond to operational incidents.
- Participate in primary responder rotation for 24/7 support.
- Contribute to documentation and process improvements.
- Train and onboard new team members.
Required Skills
- Troubleshooting and problem-solving skills.
- Effective communication and organizational skills.
- Knowledge of network design and protocols.
- Proficiency in handling hardware components.
Required Experiences
- 1+ years in data center operations, IT support, or a technical field.
- Experience working in a data center environment.
- Experience using a ticketing system for managing work priorities.
Job URLs: