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Claim manager at AmTrust Financial

Location: Maitland, Florida, us

Job Summary:

Job Duties
- Act as the technology liaison between Claims and IT.
- Partner with claims units to document business needs.
- Coordinate and execute User Acceptance Testing (UAT).
- Manage production support for incidents and bug fixes.
- Support development of project roadmaps.
- Assist in requirements gathering and documentation.
- Participate in defect resolution and bug fixes.
- Communicate key project deliverables.

Required Skills (Keywords)
- Product management
- Communication (verbal, written, listening)
- Insurance knowledge
- Claims processing
- Agile and lean methodologies
- Problem-solving
- Usability design

Required Experiences (Topics)
- 1+ years in product management or consulting.
- BA/BS or equivalent experience preferred.
- Understanding of claims adjudication and workflow.

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